Job Description:
Required:
Minimum 5 years' experience supporting Automic Automation Engine or other enterprise job scheduling tools (e.g., JAMS) in an enterprise environment.
Minimum 5 years background in IT, computer systems engineering, or systems engineering and analysis.
Proficiency in Windows Server and Linux (RHEL) operating systems.
Understanding of OS-level concepts and high-level infrastructure architecture.
Self-starter with ability to take initiative and balance multiple priorities with minimal direction.
Demonstrated strong communication and design skills, both verbal and written.
Familiarity with ServiceNow, Jira, or other ticketing tools.
Familiarity with Confluence (or other documentation/wikis).
Ability to diagnose simple to complex system and process problems.
Demonstrated exceptional troubleshooting methodology, including the ability to communicate complex problems to all levels of technical skillsets.
Automation mindset-always looking for opportunities to automate processes where possible.
Preferred Qualifications Preferred Qualifications:
Prior maritime experience from a technology perspective.
Expertise in Windows and Linux.
Experience in user management via Active Directory.
Strong skills in PowerShell or other scripting languages.
Experience integrating with ServiceNow.
Knowledge of enterprise monitoring solutions.
Background in large-scale environments with multiple Automic instances.
Supported Technologies:
Terraform/AWX/Vault/Ansible
Logging/Monitoring/Alerting (Cloudwatch/Splunk/AppDynamics/Elasticache/Grafana)
Windows Server, Linux (RHEL)
PowerShell, bash
Jira, Confluence
Active Directory
Languages: Go/Python/ Node.js (Angular.js framework)/Java (Spring MVC)
Responsibilities:
Design, analyze, evaluate, test, debug, and implement Automic workflows supporting critical business processes.
Review and optimize workflows for performance, reliability, and scalability.
Support migration of workflows from deprecated on-prem instances to cloud platforms.
Develop automation scripts using PowerShell and bash to improve operational efficiency.
Collaborate with teams to integrate workflows with ServiceNow and expand monitoring capabilities.
Document processes and workflows thoroughly for consistency and compliance.
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