Location: San Francisco, CA (Hybrid, 3 days/week in office)
Salary: $165K to $220K
Visa Sponsorship: Available
About the Role:
We are seeking a Product Operations Data Analyst to thoroughly analyze user support data, identifying key trends, friction points, and actionable insights. You will play a critical role in shaping our product's success by building and maintaining self-service dashboards, enabling stakeholders to make informed decisions in real-time.
This role focuses on proactive friction detection and creating a real-time service health view to ensure we are always ahead of customer demand. You will work alongside product, sales, and engineering teams to ensure clean data pipelines and robust models, ultimately driving continuous product improvement and growth.
Responsibilities:
What You'll Bring:
What Were Looking For:
Willingness to be in the office in San Francisco 3 days a week.
Strong communication and problem-solving abilities.
Comfort with shifting priorities in a fast-paced environment.
A proactive approach with a focus on driving tangible results.
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