Voice Product Owner/ Twilio Product Owner Job at Tek Leaders Inc, New York, NY

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  • Tek Leaders Inc
  • New York, NY

Job Description

Title: Voice Product Owner/ Twilio Product Owner

Duration: 12+ Months

Location:  New York, NY (100% Remote)

Responsibilities:

  • Understanding of end-to-end contact center functionalities
  • Exposure to Twilio IVR and Insights reporting will be a bonus
  • Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders
  • Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria's
  • Task ownership and Accountability of product processes and deliverables
  • Empathetic and high-performing product person who thrives in high-speed environment

Job Tags

Remote work,

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