Job Description

Location: Bensalem, PA

Salary: $75,000.00 USD Annually - $100,000.00 USD Annually

Description: Our client is currently seeking a Network Engineer. Hybrid opening. No C2C or 3rd party will be considered

RESPONSIBILITIES/TASKS:

• Support equipment installations, configuration, device life cycles, and new deployments.
• Conduct site visits to branch and office locations as needed.
• Review, audit, and remediate network devices for compliance with security standards.
• Be willing and able to learn how to assist and provide backup support and vendor escalations for a Cisco unified communications system.
• Maintain and update network systems as needed with software and firmware updates.
• Maintain and update documentation and diagrams for network devices and services.
• Revise, update, and create departmental procedures and run-books.
• Analyze and diagnose reports of network problems while documenting root cause, providing recommendations for remediation, and performing corrective actions.
• Working with vendors for problem escalation and resolution.
• Ensure timely completion of daily tasks, short term, and long term projects.
• Mentor and share knowledge with other team members.

QUALIFICATIONS:

• 3+ years hands on experience with Cisco network infrastructure and with a focus of on-going operations and new implementations.
• Experience with IP routing and routing protocols including OSPF and BGP.
• Demonstrated understanding of WAN technologies used in a multi-site and remote work environment including MPLS, IPsec, site-to-site VPNs, and remote access VPNs.
• An understanding of network security technologies such as firewalls, data loss prevention, anti-malware / anti-virus, identity management, and secure network access is desired
• An active CCNA or CCNP certification with a focus on Routing & Switching is desired.
• A functional knowledge of Cisco unified communications and VoIP is a plus.
• Experience working with vendors as needed.
• Must possess knowledge of network monitoring tools and technologies
• Must have the ability to meet deadlines and manage multiple concurrent projects.
• Must possess effective written and verbal communication skills.
• Must possess a high level of comfort with troubleshooting complex and time sensitive issues.
• Must possess excellent customer service skills and be able to work independently and within a team in a highly customer-focused environment.
• Bachelor's degree in technical field; or related experience and/or training; or equivalent combination of non-academic education and experience is required.

SKILLS/KNOWLEDGE/ABILITIES REQUIRED:

• A solid understanding of configuring and troubleshooting Cisco ISR Routers and Cisco Catalyst Switches using CLI and other tools.
• Ability to participate in an on-call rotation for afterhours support.
• Strong project management skills are required; specifically the ability to manage multiple projects and projects with long term timeframes.
• Demonstrate an understanding of network and security monitoring tools to insure the availability and integrity of network communications and systems.
• Ability to proactively monitor network performance and utilization and provide recommendations for improvement, upgrades, expansion.
• Demonstrate an understanding and ability to work within a formal change control processes including scheduling and executing after hours changes
• A willingness to learn and assist with support of next generation firewalls, network security technologies, load balancers, and networking monitoring tools.
• A willingness to learn and assist with support for a Cisco unified communications system including call manager, contact center and call recording systems.
• Ability to work with and coordinate between vendors and service providers.
• Ability to think logically and visualize abstract concepts and solve complex problems.
• Ability to work on after-hours changes, including some evening and occasional weekends.
• Ability to travel between office and branch locations as needed.
• Ability to lift 50lbs and rackstack networking equipment.

For applications and inquiries, contact: hirings@openkyber.com

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