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One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records.
This job is responsible for analyzing and resolving complex operational problems, providing technical support to the team, and consulting on a variety of topics across functional and business support lines. Key responsibilities include applying product and market knowledge to manage daily refresh activities to ensure adherence to deadlines, quality standards, policies, procedures, and regulatory requirements and conducting continuous performance management conversations, developing talent, and assisting employees with career goals
In addition this job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.
Responsibilities:
Participates in a Specialized AML Refresh team, ensuring timely and accurate completion of activities on complex jurisdictions and regulatory requirements under compressed SLAs.
Performs routine management support activities including employee development across operational functions and works with external clients, business partners, and their support groups including Compliance, Audit, and Finance
Leads a team and supports the execution of day-to-day refresh activities while adhering to timelines and requirements
Partners with sales and client outreach teams to remove impediments and roadblocks within processes while obtaining necessary documents requirements to satisfy refresh activities
Assists in efforts to identify and escalate issues and concerns within processes to ensure timely mitigation of risks
Supports the implementation of new processes to improve the overall operating model
Analyzes and resolves highly complex operational problems
Supports ad-hoc projects for new processes or industry initiatives
Requirements:
Ability to complete rapidly-evolving complex inventories, oversee multiple priorities and pivot quickly
3+ years financial services experience
2+ years of AML and/or KYC experience
Skills:
Attention to Detail
Critical Thinking
Data Collection and Entry
Recording/Organizing Information
Research
Fraud Management
Close adherence to applicable Policies, Procedures, Law, Rule, Regulations
Problem Solving
Quality Assurance
Risk Management
Adaptability
Customer and Client Focus
Prioritization
Result Orientation
Written Communications
Schedule :
Monday - Friday ( Onsite )
Shift:
1st shift (United States of America)Hours Per Week:
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